Customer Testimonials

Review from Kurt, 31/07/25

Source: Autotrader, Feefo.

‘I recently bought a BMW 520d from Robin and couldn’t be happier with the experience. He provided fantastic service throughout—professional, friendly, and genuinely caring. I truly felt looked after, and it’s clear that Robin takes great pride in both his business and the quality of the cars he sells. I would 100% recommend him to anyone looking for a trustworthy and high-quality car buying experience.’

Review from Tony, 11/07/25

Source: Autotrader, Feefo.

‘Robin was very open and honest from the get go, you know when you know. He basically answered all the questions I’d had in my head in preparation, showed me the whole car, inside and out, pointing out little details I probably wouldn’t usually think about. Without hesitation, he started up the engine and took me for a very long test drive, going through all the gears, testing breaks, wipers, sensors, temp gauge etc. I had other cars at other dealers to look at and there was no pressure from Robin. I obviously returned to purchase the car from Country Automotive and couldn’t recommend them enough, no hidden bs!’

Review from Trevor, 04/12/24

Source: Autotrader, Feefo.

‘We are very happy to recommend Robin at Country Automotive. My son and I went to view a Dacia for commuting and general purpose, last weekend. All very well presented, with attention to detail including new front tyres generally eliminating worry. Shown a good test drive route including dual carriageway and a couple of long hills to work the car. It performed well and was reasonably priced, didn’t feel the need to haggle (having seen a few dogs elsewhere). Dealer has a long career in sales for large dealerships, so was well-informed and careful with the stock bought in. Business seems built on trust rather than bargain basement volume. Warranty included and if we had a problem I feel confident it would be sorted. Would visit again.’

Review from Lotta, 22/10/24

Source: Autotrader, Feefo.

‘Robin is a car salesman anyone would wish for. Professional, knowledgeable, honest and approachable. Having the 6 months warranty as a ‘safety belt’ just adds to the overall positive experience. I definitely would recommend Robin and Country Automotive to other buyers.’

Review from Abigail T, 15/08/24

Source: Autotrader, Feefo.

‘Excellent service. Robin was both knowledgable and personable. He went over and above to make buying this car a really great experience, ensuring everything was done to make it the best purchase as possible and even delivering and exchanging with my previous car. Really happy with the fantastic car I bought and what could have been a stressful purchase, due to my own time constraints, felt hassle-free and a pleasure.’

Review from Emma, 29/06/24

Source: Autotrader, Feefo.

‘Just purchased a car from Robin and the whole experience from first contact, to him delivering the car (just now) has been a pleasure. He’s easy going, honest and professional. I don’t know what else you can ask for. . . . (Oh . . . he offered to deliver the car quite a distance to my front door) so . . . yes . . . what else can you ask for? Feel lucky to have found the car we wanted from him, rather than anywhere else.Can’t really recommend him highly enough.’

Review from Simon, 20/06/24

Source: Autotrader, Feefo.

‘Have to say the buying a car experience Which is always a nightmare with every con out there but with Robin it was easy and reassured that if there were any problems after buying the vehicle, it would be sorted out . Had a couple of small problems and he was a man of his word and sorted them all out straight away. Would definitely buy a vehicle from him again!! Simon’

Review from Sean, 02/05/24

Source: Autotrader, Feefo.

‘Robin was a great help and I wish all car dealers worked the same way he does. Professional and helpfull.’

Review from Gerda, 19/04/24

Source: Autotrader, Feefo.

‘Three weeks ago, my partner and I made the decision to purchase a car from Robin. Given the presence of dishonest dealings within the industry, the 15k price tag naturally left us feeling cautious when searching. However, our experience with Robin completely dispelled any concerns. Robin’s integrity and dedication to his customers’ satisfaction set him apart. Throughout the entire process, he demonstrated genuine care and never once pressured us into a sale. Instead, he offered invaluable expertise and transparent information about the vehicle we were interested in. Upon viewing the car, we were pleasantly surprised to find that it exceeded Robin’s descriptions. Within an hour, we confidently placed a deposit. Robin went above and beyond by personally delivering the car to us a few days later, and he even assisted with online paperwork and the vehicle’s taxation. Without hesitation, I wholeheartedly recommend Robin to anyone in search of a trustworthy and genuinely caring car dealer. He’s simply a great guy!’

Review from Joanna, 05/04/24

Source: Autotrader, Feefo.

‘Robin made the whole car-buying process so easy! As the first time buying & selling a car on my own I was a bit apprehensive about the process, but he was so helpful in talking through the whole part-exchange process simply and I knew I could really trust him. Absolute 10/10 service :)’

Review from Hannah, 24/03/24

Source: Autotrader, Feefo.

‘We could not be happier with our new car and the amazing service we received from Robin. 5 stars just isn’t enough! The whole process was hassle free and Robin is very friendly and professional. He sent us a detailed video of the car paying great attention to detail- you can tell he has a lot of knowledge when it comes to cars. He is honest, efficient and made the whole process smooth and stress free, with our car personally delivered within 24hours from our first phone call.’

Review from Ian, 13/03/24

Source: Autotrader, Feefo.

‘Country Automotive offered a very friendly and convenient service. Very efficient on all the paperwork, they made buying a car very straightforward.’

Review from Marta, 07/01/24

Source: Autotrader, Feefo.

‘Robin was amazing! Very professional and helpful. Buying our new car was just pure pleasure, usually this is very stressful however Robin helped us with everything, and was very transparent, honest and accommodation! Costumer service top notch!’

Review from Hattie, 30/12/23

Source: Autotrader, Feefo.

‘We honestly cannot fault Rob, nothing has been too much trouble. From past experiences finding a Car Sales Company who we can trust is just amazing. Couldn’t be happier with our car & would Highly recommend.’

Review from Abigail, 01/10/23

Source: Autotrader, Feefo.

‘Robin was easy to talk to, got a reply the day I showed interest and was super quick and understanding to the situation I was in with my old car and gave helpful advice for the next steps in the process. The car is perfect, the whole thing was made so simple and it was really appreciated!!’